01. Information We Collect
When you order a TLTBoard or interact with our site, we collect essential operational data necessary to process and fulfill your order:
- Contact & Shipping Data: Full name, delivery address, phone number, and email address.
- Newsletter & Contact Form Data: Name, email address and phone number you submit when you join our email list or contact us, plus a record of your marketing consent.
- Transaction Details: Payment confirmation, order history, and custom specs selection.
- Technical Telemetry: IP address, browser type, and interaction logs for site security and performance optimization.
02. Payment Security & Processing
TLTBoard does not store full credit card numbers or raw payment credentials on our servers.
All payment transactions are processed securely through PCI-DSS compliant payment gateways using 256-bit SSL encryption to guarantee maximum financial data security.
03. Use of Data & Third-Party Disclosure
We strictly use your information for order fulfillment, heavy-freight logistics coordination, customer support, and essential product notifications.
We never sell, rent, or trade your personal information to third-party advertisers. Data is shared exclusively with verified operational partners (e.g., freight carriers, customs brokers, and payment processors) strictly to complete your transaction.
05. Cookies & Analytics
Our website uses essential cookies to keep track of your cart, checkout and navigation. We also use Google Analytics and Google advertising measurement to understand how visitors find and use the site, and our live-chat provider (Tawk.to) sets cookies so a conversation can continue when you return. Payment providers may set their own cookies at checkout.
Visitors in Europe, the UK and Switzerland are asked before analytics and advertising cookies are used, and no analytics or advertising cookies are set until you accept. You can change your choice at any time: cookie preferences. You can also block cookies in your browser settings without impairing site functionality.
06. Privacy Inquiries
For questions regarding data privacy, to request access to or deletion of your data, or to unsubscribe from our emails, please contact our security team at info@tltboard.com.